Macarena Crafts Policies – Macarena Crafts

Macarena Crafts

Policies and Legal Information

Processing Time

Orders are processed and shipped the next day after receiving the order.

Estimated Delivery Time:

-Delivery will occur within 3 to 5 business days after the order is processed.

-Shipping is provided by FedEx International.

Shipping Costs

Free shipping is available for orders within the continental USA.

Customs & Import Taxes

Customers are responsible for any customs duties and import taxes.

We value your privacy and are committed to protecting your personal information. This policy outlines the data we collect and how we use it:

Data Collection

We collect personal information such as names, addresses, and payment details when you make a purchase.

Data Usage

Your information is used to process orders, provide customer support, and improve our services.

Data Protection

We implement security measures to protect your data from unauthorized access.

Cookies and Tracking

Our website uses cookies and similar technologies to enhance your browsing experience.

Third-Party Sharing

We don’t share your data with third-party partners

Product Descriptions

Our products are handmade, so dimensions and weights may vary slightly. No La Chamba product is exactly the same as the other.

Intellectual Property

All website content, including logos, images, videos, and text, is the property of Ancient Wisdom LLC.

Limitation of Liability

We strive for accuracy but cannot be held responsible for errors on the website, including pricing errors, product descriptions, and availability.

5 Days Return Window

You have 5 days from the date of delivery to initiate a refund for damaged products.

Same Product Replacement or Store Credit

In cases of defective or damaged products, we offer a hassle-free replacement or store credit.

Photo Evidence of Damaged Product

Please provide clear photographs of the damaged product to expedite the replacement process.

No Cash Refund

Refunds are provided as product replacements or store credits only. Cash refunds are not available.

For any questions or concerns, please contact our customer support team:

david@macarenacrafts.com

+1 305 600 0441

+57 311 808 0724 – WhatsApp