Round Soup and Bean Cooking Pot (8,5 Quarts)

Description

1) 5 Days Return Window:
We understand that sometimes products may be damaged during shipping. You have a grace period of 5 days from the date of delivery to initiate a refund.

2) Same Product Replacement or store credit:
In the event of a defective or damaged product, we offer a hassle-free replacement policy. We will promptly ship the same product to you, ensuring that you receive a satisfactory and undamaged item or apply a credit for the purchase of another of our products.

3) Photo Evidence of Damaged Product:
For a smooth resolution process, we kindly request you to provide clear photographs of the damaged product. This will assist us in understanding the issue and expediting the replacement process.

4) No Cash Refund:
Please note that our refund policy entails product replacements only or store credits. We do not provide cash refunds. The replacement will be processed once the damaged or defective product is verified.

For any concerns or to initiate a return, please contact our customer support team at david@macarenacrafts.com within the stipulated 5-day window.

Thank you for choosing Macarena Crafts. Your satisfaction is our priority.